PAYMENT AND CANCELLATIONS

The client is responsible for payment for all my services as per agreement by text message after we have completed the meet and greet. 

I do ask for 24 hours cancellation period or I would charge full payment for the service booked or if 48 hours is given I would ask for 50 per cent of the remaining payment.

I do ask for regular clients for 4 working weeks notice if you want to cancel my services for any reason or I would ask for full payment.

I ask for a NON REFUNDABLE OR TRANSFERABLE holding deposit for any block bookings - to hold your space. If cancelled within 4 working weeks notice of the first date of block booking the remaining balance will still need to be paid in full.

For any regular clients I do ask for 2 working weeks notice if you need to change days, times or you are on holidays and do not need me for that time - if not given I would ask for 50 per cent of the payment for the 2 working weeks.

When pet sitting any indoor cameras will be turned off when I am inside your property (for my own privacy) happy to turn on once I am out for your home.  If you are having any visitors, workmen please let me know beforehand.

If any animal in my care needs vet treatment I will always contact you first - happy to take them to the vets but you would need to notify vets re payment beforehand and my time at vets would be chargeable.

Happy to clean up mess from animals in my care but not liable for any damage caused by cleaning, chewed items or if for any reason I did not notice the damage.  I am not liable for boilers, washing machines etc leaking.

I am happy to let dogs off the lead with written consent from the owner.